Terms of Use | Flextra

Flextra is provided by Luven Technologies LLC, 4396 NW 56th Ct, Ocala, FL 34482, US. Contact everest@luven.ai with questions. By using the service, you agree to these terms. The Apple Standard End User License Agreement governs the license for the iOS app. These service terms supplement it and do not limit rights that cannot be excluded under applicable law.

Fitness guidance, with limits

Flextra provides general fitness and wellness information. Photo-based body estimates, calorie and macro estimates, training plans and AI coaching can be wrong or incomplete. They are not medical measurements, diagnoses or treatment, and we do not guarantee a particular body composition, weight change or fitness result.

Use qualified professional advice for health conditions, injuries, eating concerns or decisions requiring medical accuracy. Do not use the app for emergencies. Check food labels and ingredients directly when allergies or other dietary restrictions matter. Body scanning is available only to adults aged 18 or older.

Your account and content

Provide accurate information, protect your sign-in details and use an account you are authorized to use. Upload only content you have the right to share, including permission from people shown in a photo. Do not submit unlawful or exploitative content, harass others, attempt unauthorized access or circumvent service limits.

You keep ownership of your photos and other submitted content. You give us permission to process, store and display that content to provide the features you request, as described in the Privacy Policy. Choosing an AI feature and granting its sharing permission allows the relevant information to be sent to the disclosed provider.

Subscriptions and payments

Some features require a paid subscription. The purchase screen and Apple confirmation show the available plan, localized price, billing period and any eligible introductory offer before you confirm. Feature availability and usage allowances are shown in the app. An offer is not available unless the store confirms eligibility.

Apple charges your Apple account when you confirm a purchase, subject to any offer shown. Subscriptions renew automatically unless canceled at least 24 hours before the current period ends. Renewal charges may occur within 24 hours before the end of the current period. Any trial that converts to a paid subscription follows the terms shown when you enroll.

Manage or cancel through your Apple account’s Subscriptions settings. Restore purchases in Flextra’s Settings when needed. Deleting the app or your Flextra account does not cancel a subscription. Apple explains how to cancel; refund requests for Apple purchases are handled through Apple’s purchase support, subject to applicable law and Apple’s policies.

Availability and changes

Some features require internet access, device permissions or third-party services. Temporary interruptions, provider limits and technical failures can occur. We may change features to maintain or improve the service, and will communicate material changes to paid plans as required by applicable law and store rules. New prices and terms are presented through the applicable store process.

Ending your use

You can stop using the app at any time and delete your account in Profile → Settings. We may restrict access where necessary to address misuse, security threats or legal requirements. Contact support if you believe access was restricted in error. Data handling after deletion is explained in our Privacy Policy; subscriptions are managed separately.

Questions and updates